Quick help if service is needed

In case of trouble, RemoteService provides quick and individual solutions for all sheetfed and web offset presses. The call for service is actuated by pushbutton directly on the control console. Together with the request for service, data that are important for fault analysis are transferred to the service technician. Additionally, photos of the press can be taken by webcam and used together. The efficiency of online diagnosis can even be improved by including further experts in the service session, such as the suppliers of the aggregates in question. More than 70 service bases are available round the clock, worldwide. Downtimes and travel costs are reduced, and press availability is increased.